Next meeting: Friday 4 November 2016

Our theme for the meeting will be content, and from previous meetings and feedback it looks like courses could be a useful focal point for this. We’ve also had an enquiry from a project who might be able to pop along and brief us on what they’re up to which could be very interesting. More on that to follow.

Loose agenda

  • 1230-1300 Arrival
  • 1300 Welcome
  • 1310 Gov.Scot (TBC) / Content Discussion
  • 1430 Coffee
  • 1445 Continue discussion
  • 1600 Roundup/close
  • 1630 Onward travel/refreshments in the Merchant City


Please feel free to submit refinements or specific suggestions – especially those in content-centric roles.

  • Course landing pages i.e. what is the first page you’ve designed for your users to hit and begin to explore your course offerings?
  • Course pages – content, language, features, calls to action
  • KIS widget in particular. How incorporated, issues, etc.
  • Content required as part of the course selection journey – fees, accommodation, funding, applying
  • House styles / brand / plain english
  • Review cycles / prompts
  • Ownership / responsibility
  • User testing / research
  • XCRI


  • Be able to describe quickly how your course content is created and maintained – DB, manual, specialist editors, free-for-all, etc. Feel free to bring slides or submit them ahead of the meeting. If we can gather enough of this ahead of the meeting, I can put together comparison slides.
  • Are you engaged in any course-centric projects at the moment?
  • Have a look at your analytics – could we perhaps share a dashboard or custom report template to allow us to compare the same metrics for a given period?
    • Total views of course pages and the annual cycle for that?
    • Top course pages?
    • Bounce rates?
    • Landing page paths / funnels / behaviours?
    • Technical stats on browsers / devices?
    • Time of day?
    • Time on page?

Trello at St Andrews

At the meeting of the Scottish Web Folk, on Thursday 31 May held at the University of Edinburgh, I gave the above presentation about Trello from Fog Creek Software.

Trello is, according to its own help text,

a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what’s being worked on, who’s working on what, and where something is in a process.

We’ve been using it since December 2011 within the web team at the University of St Andrews and are finding it really useful.

Summary of presentation

The first part of the presentation outlines something of our journey from a team of two members to (hopefully) six by the end of 2012. As our project backlog grew we knew that we needed to manage projects and tasks more collaboratively, to get details out of people’s heads and into a centralised tool.

We started to adopt Agile practices in 2008 which led to us creating a scrum board in the office. But in September 2012 Steve, our Web Manager, broke his foot and when he returned to working from home in December we knew that we needed to move the board online.

We had checked out a number of online, free and hosted applications such as Basecamp, Pivotal Tracker and Jira. However, Trello proved to be for us the perfect match.

The second part of the presentation takes a quick tour through the Trello interface and how it works.

The last part of the presentation involved a hands-on demo of the software. I’ve replaced this with two simple slides representing the two ways that we use Trello.

  1. We have one board called “Web team” which tracks the big picture: project requests, current projects being worked on, know issues, admin tasks, backlog of tasks, etc.
  2. Then we have multiple project boards, one for each project. These have a standard number of columns (backlog, in progress, waiting for, testing, done) and the labels (new feature, enhancement, PHP/JavaScript, bug, documentation, web team admin) are the same across every project.

If you have any questions or observations please leave a comment below or email me directly (

Next meeting on Friday 5 August

The next meeting of the Scottish Web Folk will be on Friday 5 August 2011 at University of Strathclyde, Collins Building.

Attendees have confirmed from Strathclyde, QMU, Glasgow, Aberdeen, Glasgow Caledonian, Abertay, SAC as well as a handful of maybes. Plenty of space for more people, so please let Duncan Ireland know if you’re planning on joining us.


The draft agenda is:

12:00 Room Available
12:30 Arrive / network
13:00 Welcome / Activity update per institution / Feedback from IWMW2011
13:30 Adaptive web designs / separate small-screen device website (generated by CMS) / style for small-screen devices using CSS
14:00 HTML5 – pros and cons to using
14:30 Coffee / network
15:00 Cookie Legislation discussion / actions
15:30 Course Search tools
16:00 Digital Publication platforms (CEROS, zMags, etc.)
16:30 Close

Additional topic

Digital Asset Management was also suggested as a topic, if we breeze through the others, we may move on to that or if there is a greater interest in this than an existing item, please let Duncan know.


If T4 users would like to attend a session specifically on T4 then please let Duncan know and we can arrange one for earlier in the day around T4 v7 hints, tips and experiences or any current issues which you’d like to discuss.

Should you use QR codes on your website?

QR code

Scan me!

There is a debate running within the Web team at St Andrews just now about the value of using QR codes on web pages.

Our feeling here is that QR codes are most useful on print publications and where used on websites for contact information, for example, they should be an unobtrusive option (accompanied by a tasteful 16 x 16 QR icon QR code icon perhaps) rather than splashed across the page.

Our feeling is also that there are better ways to enable people to import contact details into their address book software, such as microformats.

What are your thoughts? Please use the comments below and answer the poll. Thanks!

Scottish universities’ homepage Asteroids championship

Asteroids-style ship fires on university homepage

Erik Rothoff Andersson has written a fun little Asteroids-style JavaScript bookmarklet called “Kick ass”.

When you click the bookmarklet a white, triangular Asteroids-style spaceship appears on your screen, over which you have complete control. Using the arrow keys to navigate and the space bar to fire you can fly around any web page vaporizing the Web page contents.

… and now for the science bit

When you run the bookmarklet the JavaScript code iterates through the DOM adding a class of “ASTEROIDSYEAHENEMY” to each element, which is then styled to “display: none” when it detects that the bullet-thing, yeah, that fires from your white triangle intergalactic spaceship has hit it.

Or something.

High scores

So this evening (Sunday 19 December) I pitted the homepages of the Scottish universities against one another.

# Instiution Score
1 University of the Highlands and Islands 1690
2 Abertay 1550
3 St Andrews 1400
4 Scottish Agricultural College 1390
5 Aberdeen 1230
6 Edinburgh 1200
7 Glasgow 1130
8 Glagow Caledonian 1110
9 Queen Margaret University 1070
10 Strathclyde 980
11 Dundee 960
12 UWS 890
13 Stirling 870
14 Robert Gordon University 790
15 Heriot-Watt University 760
16 Napier University 690
17 Edinburgh College of Art 460
18 Glasgow College of Art 190
19 Royal Scottish Academy of Music and Drama Did not finish

The four ancient universities did well to make it into the top 10.  Not that I’m implying that their homepage designs were influenced at all by how well they score on Homepage Asteroids.

Although, of course, they should!

Gareth @ St Andrews

New St Andrews Web team blog

University of St Andrews Web team blog

University of St Andrews Web team blog

At the mildly recent IWMW 2010 conference hosted at the University of Sheffield in July UK Web Focus Brian Kelly encouraged all Web teams to blog on a regular basis.

It was a long journey back to Scotland so Team St Andrews planned a revamp of our WordPress blog, decided on categories, a convention about how to use categories and tags, and a basic content strategy.

Can you tell that it was an information architect and a Web editor that was planning this?

When we got back into the office we moved from a self-hosted WordPress installation on the St Andrews domain to a free, hosted account on

Why move?

We realised that one of the main reasons that we’d not been using the self-hosted WordPress account was not because of time restrictions (which you might expect would be our number one excuse) but because of the hassle involved in upgrading WordPress each time an update is released.

While WordPress has had automatic upgrading available for a few versions, the server configuration that we have prevents the WordPress scripts from running the upgrade — lack of appropriate permissions, or something.

So we moved to, and in order to keep things consistent we chose the same name as our team Twitter account: @stawebteam. (We’re clever like that.)

What we’ve lost in complete control (the only thing we’re really missing is the plugin that makes code examples look really pretty) we gain in not having to maintain the software.

We can now simply concentrate on writing great content … hang on, isn’t that what we tell our TERMINALFOUR Site Manager users about our enterprise content management system?  So it must be true.

Gareth @ St Andrews

360 degree virtual tours

The University of St Andrews has added a number of interactive 360 degree “virtual tours” throughout the website (see  The tours give visitors to the website the opportunity to explore different parts of the University from the comfort of their PC.  There are four types of tours that have been taken:

  • Outside locations e.g. St Salvator’s Quad
  • Internal locations that are used for graduation, conferences and weddings e.g. Younger Hall, St Salvator’s Chapel, Lower College Hall
  • Rooms within halls of residence
  • Locations within Schools e.g. a clean room with the School of Physics and Astronomy

Senate Room - University of St Andrews

The tours give a unique insight into locations that are normally restricted to the general public so this help visitors, such as prospective students, decide whether to book a venue or rent accommodation. Parents have particularly appreciated the ability to see the venues for graduation.

Full Visual

The high quality virtual tours were taken by Full Visual, a company based in Edinburgh. Their very reasonable cost has enabled us to commission tours of bedrooms and kitchens from each of the University halls of residence.  Compared to conventionally commissioned 2D photography, the virtual tours are very cost effective, especially when you consider that each tour is comprised of over 100 photos!

Quicktime vs Flash

The tours on the University website are currently in Quicktime movie format.  The website will be updated in the near future with tours in Flash, which is more universally supported by web browsers and provides a better user experience e.g. controls are overlaid on the screen to allow the user to zoom in and out of the tour.

So, if you want to give visitors to your website a unique view of your university, I would highly recommend the friendly staff at FullVisual!

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Do you use Agile in your Web projects?

For the last few months we’ve started using Agile development methods and practices in our Web projects to great success.  I’ll blog more about what we’re doing at a later date, I just wanted to take a quick poll: what Agile practices are you using (if any)?

Who trains your CMS end-users?

At St Andrews we’re currently looking at how to remove some of the pressure from the Web team to free us up a little to move forward with projects.  Helpdesk calls and content management system (CMS) training, while important, are two areas that take a lot of time and effort away from planned developments.

So, another poll for you: who (primarily) trains your CMS end-users?

Thanks for your help, and feel free to leave any comments.